Frequently Asked Questions
Guaranteed Binding Will your books stand up to repeated use in a library? The books created by Compass Point Books are reinforced with library bindings strong enough to stand up to the toughest of patrons while keeping their attractive appearances for years to come. Every book is colorful, durable, and unconditionally guaranteed.
Library Processing Specifications Do you store library processing specifications on file? Yes! Compass Point Books keeps all customer processing specifications on file. Don't waste your time filling out library processing forms each time you order, we'll do it for you! File your specs today online with our Library Processing Wizard, or call Customer Service toll free at 1-877-371-1536.
What is the charge for library processing? With any order over $350, Compass Point Books provides free attached or unattached catalog card or automation kits. For orders under $350, there is a flat fee of $12 for unattached catalog or automation kits.
Accelerated Reader® Are your books on Accelerated Reader? Yes, the majority of our books have Accelerated Reader quizzes available. While you are browsing and shopping, look for the Accelerated Reader logo beside the titles and sets you are interested in.
What are Pre-Paid Accelerated Reader® Purchase Certificates? Pre-Paid Purchases Certificates replace the floppy diskettes that were previously used. To redeem them, simply follow the instructions included on the certificates. When redeeming, you have the option of either having your order delivered electronically (to avoid shipping charges) or by mail on CD-Rom or diskette (shipping charges will be added). Please note a surcharge may also be added to orders shipped on diskette.
Shipping & Sales Tax What is your shipping charge? Shipping is FREE on orders of $350 or more. For orders under $350, the shipping cost is 10% of the order total, with a minimum charge of $4.
Do you charge sales tax? Sales tax will be added to orders, if necessary.
Sales Representative How can I find my local sales representative? Use our online Sales Rep Locator to find a Compass Point Books sales representative in your area, or call toll free 800-471-8112, ext. 400.
Catalog Requests How can I get a copy of your catalog? For a copy of a Compass Point Books catalog, use our online Catalog Request form to submit a request or to download your own copy. You may also request a catalog by calling Customer Service toll free 1-877-371-1536.
Correlation Requests Where can I find information on state and national correlations? Visit our Correlations section and see which Compass Point Books books are aligned to your state's curriculum standards.
Authors & School Visits Where can I find information about one of your authors? For information on school program visits or biographical sketches of any Compass Point Books author, contact custserv@compasspointbooks.com.
International Customers How do I purchase books if I am outside of the United States? To find your local distributor or order direct, visit our international sales section or contact t.kalgren@capstonepub.com.
Rights Are translation rights available for your titles? For more information on translation rights, visit our international sales section or contact rights@capstonepub.com.
Company Info About Capstone Publishers Capstone Publishers is a family-owned company that supports the reading needs of K-8 students through Capstone Press, Compass Point Books, Picture Window Books, and Stone Arch Books.
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